Public help centre / Your care & follow-ups / What happens at my appointment?

What happens at my appointment?

Your consult is a virtual video session with your naturopathic doctor — booked through My Wellness File™ once your blood results are in.

How long is it?

The length depends on your program:

• Track — 30 minutes
• Transform — 30 minutes
• Thrive — 45 minutes, plus a 15-minute follow-up included in the package

How does it work?

You’ll get a secure video link from My Wellness File™ when your appointment is booked. Click it at the scheduled time — that’s all you need to do.

Your naturopathic doctor will have already read your results before you meet. The time together is for understanding what they mean for you: the patterns, what’s optimal versus just “normal,” and what to do about it.

How to prepare

You don’t have to do anything special, but a few things help:

• Skim your results in advance — so you’re not seeing them for the first time during the call.
• Jot down questions. Anything about your results, symptoms, or how you’ve been feeling.
• Think about what you want to get out of the program. More energy? Sharper focus? Fewer afternoon crashes? Better recovery? Your goals shape your action plan.

💡 What do I leave with? A personalized Health Action Plan. See Your Health Action Plan.